Calling

• A single page interface, making data entry simple
• The system will not let the caller proceed without having completed all the necessary fields thus reducing error
• The Gift Aid and Matched Funding elements of the gift are automatically calculated so that they can be reported back to the donor instantly.
• Donations can be allocated to any number of different funds by percentage.
• The recording of credit card and bank account information is PCI compliant.
• Those who have been tried least will be prioritised which has a positive impact on your contact rate.
• Calls are timed to enable the Manager to assess the effectiveness of individual callers.
• Smart Tabs enable the caller to access information quickly and easily on any number of topics such as forthcoming events, the Matched Funding scheme, alumni benefits, projects that have been supported by the Alumni Fund, etc.
• Template emails enable the caller to send the alum requested information immediately cutting down on follow-up.
• The system preserves the contact log from one campaign to the next so the caller can view the detail of the previous campaigns which facilitates a more personal, meaningful call