Post Calling

• The Supervisor is required to approve all calls completed before they are ready for fulfilment which acts as a quality control mechanism.
• If desired, the fulfilment documents (envelopes, donation forms, no contact letters, etc) can be produced in batches during the shift which significantly reduces the time needed the next day to prepare the follow-up packs.
• Comprehensive statistics will allow you to compare the performance of callers, segments, age ranges, etc and one campaign to another.
• Uniquely, Smarteezie will allow you to update it with the gifts as they are received which provides you with more meaningful and useful statistics and makes pledge chasing a much easier process.
• A clear list of data changes can be viewed at any time by the appropriate member of staff.
• The campaign stats will be available on-line and in real time. You can give your senior management access to the results and also monitor progress while you are away from the office.