Smarteezie puts you in control of the data that your callers are given before making the call and the data they record during the call.  You have the power to create new data fields and define any data field to be read-only or invisible to callers.  You have the power to create custom questions for callers to gather specific data.  You can define unlimited options for email templates that callers can send to constituents. You can also create a customised system to award points to your callers based on what constituent details they are able to gather or confirm, and which questions they answer, so that you can measure the effectiveness of each call based on more than just the money raised.