support & consultancy

Smarteezie software allows you to be in complete control of your telethon without needing any additional involvement if you prefer your independence.  As a Smarteezie customer, you can rely on us being available for phone or email support 24/7 at no extra charge - although we do ask for notice when you are calling so that we can have support in place during unsocial hours.  An online manual integrated into Smarteezie answers most questions you may have, and if that fails then our support hotline will help you with whatever you need.

However, especially if you have previously been used to an external consultancy managing your full telethon process, we understand that you might like some level of extra help and support.  Our add-on services are available to provide you with as much back-office support as you wish - for example: selecting preparing and uploading the data, propensity scoring to aid prioritisation, assistance with day-to-day administration or in-depth analysis of your results.  Please get in touch for more information about how we can support you to manage your fundraising in the way that works for you.

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